FAQ

• 1. Who do I contact for help?
• Call us at 866-789-0508 or email customersupport@iqapparelgroup.com
• 2. How do I register for a log in and password?
• Please contact our customer service professionals at 866-789-0508 or email customersupport@iqapparelgroup.com.
• 3. How do I order?
• You may order via phone or online. If you do not have a log in and password, please contact our customer service professionals at 866-789-0508.
• 4. How do I know which size to order?
• Please refer to the product page for a drop down list of sizes for each item. A sizing chart is also available here.
• 5. What credit cards do you accept?
• We accept Visa and MasterCard.
• 6. Should I put spaces or dashes when entering the card number?
• No. Your card number should be entered in as a continuous string of numbers.
• 7. What if I have a question regarding the shipment of my order?
• Please contact our Customer Service at 866-789-0508 or email customersupport@iqapparelgroup.com.
• 8. Can I purchase items not shown in your current catalog selection?
• Yes! Please contact our customer service professionals at 866-789-0508 or email customersupport@iqapparelgroup.com.
• 9. Is there a charge for shipping?
• Yes. Free Ground shipping is no longer available for your uniform program orders. Ground Shipping will be calculated based on 11.5% of the product cart subtotal (with a minimum of $7.18). Expedited shipping is available and will be calculated upon checkout.
• 10. Why is there a service charge on my order?
• Orders under $50 are subject to the following Service Charges: Orders $1.00 to $24.99 - $7.50 Service Charge
  Orders $25 to $49.99 - $5.00 Service Charge
• 11. Can I choose Expedited Shipping (ie. Next day air, 2nd day air, etc)?
• No, Ground shipping is the only shipping option available.